What Is Respectful Maternity Care?

For most families, pregnancy and birth are among the most meaningful experiences of their lives. It is a time of physical vulnerability, emotional intensity, and huge life change. The way care is delivered during this time can shape not only clinical outcomes, but also confidence, trust, mental wellbeing, and the long-term relationship families have with healthcare.

Respectful maternity care is not an optional extra. It is a fundamental part of safe, ethical, and compassionate healthcare. Yet many families across the UK describe experiences where they felt ignored, rushed, spoken down to, or left without real explanation. Some describe feeling traumatised not by what happened medically, but by how it happened.

Understanding what respectful maternity care actually means can help families recognise when care met expected standards, and when it may have fallen short.

What respectful maternity care means in practice

Dignity, respect and kindness

At its heart, respectful maternity care means being treated as a human being first, not just a patient. This includes:

  • Being spoken to politely and calmly

  • Having privacy respected

  • Being listened to without judgement

  • Feeling emotionally safe as well as physically safe

A woman in labour may be in pain, afraid, exhausted, and vulnerable. Respectful care recognises this and responds with patience and compassion.

Informed choice and consent

Respectful care also means being given clear, honest information so that you can make informed decisions about your body and your baby. This includes:

  • Understanding the risks and benefits of options

  • Having enough time to ask questions where possible

  • Knowing that you can say yes or no

  • Not being pressured into decisions through fear

This is closely linked to the legal principle of consent and supported by guidance from bodies such as the General Medical Council on decision making and consent.

Continuity and consistency

Seeing familiar faces where possible, and having consistent messages from professionals, helps families feel safe and supported. When care feels fragmented or contradictory, anxiety often rises.


Why respectful maternity care is also about safety

Respectful maternity care is not just about feelings. It directly affects safety. When communication is clear and families feel able to speak up, risks are more likely to be identified early. When people feel dismissed, they may stop raising concerns even when their instincts tell them something is wrong.

The World Health Organisation guidance on respectful maternity care highlights that disrespect and abuse during childbirth can discourage women from seeking care and directly harm physical and mental health.


What disrespectful maternity care can look like

While every situation is different, families often describe similar patterns when care has not felt respectful. These may include:

  • Being told symptoms are normal without proper assessment

  • Feeling rushed into decisions without explanation

  • Not being spoken to directly about what is happening

  • Dismissive language or tone

  • Decisions being made without consent

  • Feeling judged for birth choices

  • Being ignored when asking for help postnatally

Sometimes the harm here is not visible on a scan or blood test, but it can still be deeply damaging emotionally.


The emotional impact of not feeling respected

Many women describe feeling shocked by how strongly a lack of respect affected them. They may have entered pregnancy feeling confident, only to come away with:

  • Loss of trust in healthcare

  • Anxiety about future pregnancies

  • Difficulties bonding

  • Flashbacks or intrusive thoughts

  • A sense that their voice does not matter

For some, it is only months later that the emotional weight of the experience settles in. By that point, they often start questioning whether what they experienced was acceptable at all.

How it links to legal and professional standards

In the UK, respectful maternity care is not just a moral expectation. It is built into:

  • NHS Constitution rights

  • General Medical Council standards

  • Midwifery professional codes

  • NICE clinical guidance

  • Safeguarding and consent law

The NHS Constitution states that patients have the right to be treated with dignity and respect, and to be involved in decisions about their care.

If these principles are not followed, families may understandably question whether their care met expected professional standards.


Helping families recognise whether their care was respectful

Many families struggle to judge their experience clearly while they are still in the emotional aftermath of birth. Some helpful reflection questions include:

  • Did I feel listened to when I raised concerns

  • Was I given real information about my options

  • Did anyone explain why decisions were being made

  • Was my consent genuinely sought

  • Did I feel emotionally safe and respected

If several of these bring up discomfort, it may be worth exploring your experience further.


How your maternity notes can help answer questions

Your maternity notes form a written record of your care. They contain:

  • Monitoring entries

  • Timelines of labour

  • Clinical decisions

  • Risk assessments

  • Medications and interventions

Accessing your notes can help you understand what was recorded and how decisions were documented. You can read step-by-step guidance here: How to Access Your Pregnancy Notes

However, many families find their notes difficult to understand without professional interpretation. Medical abbreviations and clinical phrasing often do not reflect the lived experience of care.


How independent support helps families make sense of their care

This is where Eleanor Healer’s work becomes so important. As an independent midwife, she provides calm, structured, and compassionate reviews of maternity care.

Through the Independent Maternity Care Review, families receive:

  • A professional review of maternity notes

  • Plain-English explanations of what happened

  • Insight into whether standards were followed

  • Gentle guidance on whether care appears to have been respectful

  • Support in deciding next steps such as making a complaint or simply seeking closure

For many families, this is the first time anyone has taken the time to truly explain their birth experience without rushing or judgement.

 If you are questioning whether your care was respectful, you can learn more about the Independent Maternity Care Review here: Independent Maternity Care Review

When disrespectful care leads to complaints

Some families decide to raise formal concerns when they feel that their dignity, voice, or consent were not respected. This is especially common when communication failures or dismissive attitudes caused distress.

If you are considering this step, you may find this guide helpful: How to Complain About Maternity Care

Complaints are not about punishment. They are about learning, accountability, and preventing others from experiencing the same harm.


Why respectful maternity care affects long-term wellbeing

The quality of maternity care echoes far beyond the birth itself. Respectful experiences often leave families feeling:

  • Confident in their body

  • Trusting of healthcare

  • Positive about parenting

  • Emotionally settled

By contrast, experiences lacking in dignity and communication can lead to long-term emotional strain that affects family life, relationships, and mental health.

This is why respectful maternity care is now recognised not just as good practice, but as an essential part of public health and wellbeing.

Conclusion

Respectful maternity care is not about perfection. It is about humanity. It is about being seen, heard, informed, and treated with dignity at one of the most vulnerable points in life.

If your experience left you with unanswered questions, confusion, or a sense that something was not quite right, it does not mean you are ungrateful or dramatic. It means you are human. Understanding your care is often the first step toward healing.

This article is for informational purposes only and does not replace clinical, legal, or psychological advice.

Eleanor Healer

About Eleanor Healer

I am an experienced midwife, lecturer, and International Board Certified Lactation Consultant (IBCLC) offering independent support for families and professional consultancy. My services include:

Lactation Support – Bespoke, evidence-based infant feeding support through home visits and packages.

Complaints Advice & Support – Independent reviews of maternity notes and birth stories, with guidance on writing complaints or seeking clarity.

Expert Witness Services – Pre-litigation opinions, case reviews, and CPR Part 35 compliant reports for solicitors, backed by Bond Solon training and a Master’s in Medical Law.

Professional Training & Education – Specialist teaching in midwifery, human rights in maternity care, and medico-legal education.

I bring over 20 years of midwifery experience and more than a decade of medico-legal expertise, ensuring compassionate, thorough, and objective support for both families and professionals.

https://www.eleanorhealermidwiferycare.co.uk
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