People I work with often tell me that they:
feel heard and taken seriously
finally understand what happened in their care
feel reassured, or clearer about their concerns
feel more confident about their own understanding
feel supported to decide what (if anything) to do next
Success isn’t a particular outcome — it’s clarity, confidence, and choice.
"Eleanor is one of those people I will always remember. She is professional, friendly, and truly conscientious in her work. From the moment we first spoke, I felt heard and immediately trusted her. I was completely comfortable sharing every aspect of my birth experiences, and Eleanor used her extensive knowledge and expertise to really understand my main concerns. Her report reflected the depth of her learning and training, which was incredibly reassuring when addressing such sensitive topics. She explained everything clearly and at just the right level, helping me to better understand policies and empowering me to educate myself moving forward. The video consultations helped me feel genuinely connected to Eleanor, and she was always responsive and thoughtful in answering my wide-ranging questions. I now feel confident and well-informed about my next steps — and very grateful to have had her support."
— Anon